Warranty and Product Lifetime
Genelec products are renowned for their bulletproof reliability and extremely long lifespan. For decades, we've been building long-lasting solutions for audio professionals, starting with our very first S30 studio monitor back in 1978. And alhough we've expanded our horizons since then to include home listening and AV installation loudspeakers alongside professional monitors, we've always remained dedicated to making our solutions last.
Today we still receive requests for repairs and spare parts for products manufactured in the early 1980s – and we're able to service most of them. We carry a substantial spare parts inventory for all the models manufactured during the company’s long history. Spare parts availability is guaranteed for many years (a minimum of 5 years) after production has been discontinued. In all cases, we'll provide service as long as we're able to source the appropriate spare parts.
All Genelec products are supplied with a minimum of 2 years warranty (from the date of purchase) against manufacturing faults or defects that might impact on the product's performance. During that time Genelec and its distributors will cover the cost of warranty service labour and spare parts.
As part of Genelec's sustainability programme, we provide an extended parts-and-labour warranty period of 3 years, in addition to the standard 2-year warranty. This extended 5-year warranty is applied to all registered products, for which proof of purchase is mandatory.
To qualify for our extended 5-year warranty, register your Genelec product via the button below.